Legal & Policies

My Professional Commitment

I create a safe environment with you

I am committed to creating the conditions where my clients feel accepted, valued, heard, and safe to think independently and do their most courageous work. The environment I create for our work is informed by Nancy Kline’s Thinking Environment.

I work in partnership with you

I believe my clients are naturally resourceful, self-directed, and capable of finding their own answers. I see my clients as equals and work alongside them. Together, we co-create the coaching journey in service of the outcomes you want to achieve.

I establish clear agreements with you

At the beginning of every coaching engagement, we explore the scope of coaching to ensure expectations are clear and to position the client to get the most from the experience. These are documented in a Coaching Agreement, providing a shared understanding of our roles, the coaching process, confidentiality, logistics, and financial arrangements.

I work with integrity

I accurately represent my qualifications, certifications, accreditations, and professional memberships, and I only undertake work that I am competent and appropriately qualified to deliver.

I will not enter into an agreement where a conflict of interest could negatively impact or restrict the work we need to do together.

I work within the boundaries of coaching

I am committed to working within the boundaries of my competence and professional capability.

When I recognise that coaching is no longer serving the client and that another form of professional support may be more appropriate, I will discuss this openly and assist the client in transitioning to an alternative form of support.

I protect your confidentiality and privacy

Everything shared during coaching is treated as confidential, except where disclosure is required by law or where there is a serious concern for the safety or wellbeing of the client or others.

I respect the privacy of personal information and manage client information in accordance with South Africa’s Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA).

I invest in my professional development

I am committed to continually developing my capability as a coach. I regularly reflect on my practice, undertake ongoing professional development, participate in coaching supervision, and actively seek client feedback to continually improve the quality and effectiveness of my work.